Expressing argument

Everyone has his/her own opinion and has the right to express it.

What do you do if you have an opinion? Do you just keep it? Or express it

freely? Now, in small groups of three or four, discuss the following

questions. State your argument

This dialogue is a part of a situation in a meeting. Study the dialogue and

answer the questions. Then, compare your answers with your classmates’.

Samsul : Before I begin the report, I'd like to get some ideas from you all. How do

you feel about rural sales in your sales districts? I suggest we go round the

table first to get all of your input.

Nyoman : In my opinion, we have been focusing too much on urban customers and

their needs. The way I see things, we need to return to our rural base by

developing an advertising campaign to focus on their particular needs.

Anita : I'm afraid, I don't agree with you. I think rural customers want to feel as

important as our customers living in cities. I suggest we give our rural

sales teams more help with advanced customer information reporting.

Johan : Excuse me, I didn't catch that. Could you repeat that, please?

Anita : I just stated that we need to give our rural sales teams better customer

information reporting.

Nyoman : I don't quite follow you. What exactly do you mean?

Anita : Well, we provide our city sales staff with database information on all of our

larger clients. We should be providing the same sort of knowledge on our

rural customers to our sales staff there.

Samsul : Would you like to add anything, Ms Mutia?

Mutia : I must admit I never thought about rural sales that way before. I have to

agree with Ms Anita.

Samsul : Well, let me begin my presentation. As you can see, we are developing

new methods to reach out to our rural customers.

Nyoman I suggest we break up into groups and discuss the ideas we've presented.

Samsul : That’s a good idea.

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