TELEPHONE HANDLING
COMPLETE THE DIALOQUES BELLOW.
A. Secretary : Buana Computer, good morning . Can I help you?
Caller : Good Morning (1)......... ... Helen please ?
Secretary : (2) ........ please. I ‘ll get her
Caller : OK, thank you.
B. Secretary : Good Morning, Kendal Bank, (3) .......
Caller : Good morning, (4) ........
Secretary : i’ Sorry Ma’am. He ‘s been away for a feq days (5) .......
Caller : Please tell him to contact me as soon as possible.
Secretary :: (6) ....... ......... ......
Caller : Toni Comara from Al Habib Aladin Company
Secretary : 7. ...........
Caller : Sure o294 382811
KEY : 1. May I speak to. 2. Hold the line . 3 May I help you ? 4. Can I speak to. 5. Would you like to leave a message ? 6. Who’s speaking please.. 7. Could you tell me your phone number ?
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